I specialize in leveraging IIoT technologies to empower discrete and hybrid manufacturing industries with actionable insights into productivity, performance, and maintenance. My passion lies in bridging cutting-edge technology with real-world applications to drive measurable outcomes. I am formerly a Senior Technical Writer and eLearning Developer, with over 10 years experience authoring software manuals and creating interactive online adult learning modules.
UI/UX development for web-based training, designing interactive emulations of retailer terminals, first with Adobe Flash/Flex and then converting to HTML5/AngularJS in 2014. With over 50,000 lottery retailers enrolled, I was also responsible for tracking and completion data and creating automated reports exported to FileMaker.
Partnered with the Connected Systems Institute at the University of Wisconsin-Milwaukee to digitize their vial-filling testbed, this solution included an advanced "anywhere" digital HMI, enabling real-time simulations of changeovers to track KPIs and OEE. I led the project team in deploying an augmented reality demonstration at Automation Fair 2024 in Anaheim, CA.
Designed thousands of IAB-compliant banner ads for the automotive industry; Developed hundreds of websites for both OEM and retail automotive markets, small businesses and academia.
Authored over 100 administrator manuals and user guides for global lottery companies, working with SMEs to verify software updates and translators for non-English speaking countries. Member of STC (Society for Technical Communication) 2015 - 2019.
Note: Images for illustrative purposes only. Most docs were delivered online or loaded right into the software or hardware, although printed versions were made available upon request.